There is always a chance that something does not go quite as planned. We advise you to first report complaints to us by filling in our contact form or sending an e-mail to If this does not lead to a resolution, you have the option to submit your dispute for mediation via Stichting WebwinkelKeur at

As of 15 February 2016, it will also be possible for EU consumers to submit complaints via the European Commission's ODR platform. This ODR platform can be found at If your complaint is not already being dealt with elsewhere, you are free to file your complaint via the European Union platform.



© 2020 - 2024 Cemavota | sitemap | rss | ecommerce software - powered by MyOnlineStore